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terms of service

In order to ensure safe and secure transactions for our customers, Cred Coupon operates under a sound system that complies with various laws and regulations. Customers who use Cred Coupon should carefully read the Terms of Use here.

Article 1 Purpose of the Terms of Use

Credo Asia Limited (hereinafter referred to as “our company”) hereby sets forth the terms of use and precautions for use of the online gift certificate shop “Cred Coupon” (hereinafter referred to as “this site”) operated by our company, as the Cred Coupon Terms of Use (hereinafter referred to as “these Terms”), as set forth below.

Article 2 Scope and changes to the Terms of Use

We may make amendments, corrections, additions, deletions, or other changes to these Terms of Use in accordance with amendments to laws and regulations or changes to online rules and etiquette.

We will notify you of any changes to these terms and conditions on this website and post the revised terms and conditions. Please use the website in accordance with the revised terms and conditions from the date of posting.

Article 3 User Conditions

Use of this website is limited to individual users who meet the following requirements.

  • Individuals aged 20 agree to these terms of use
  • Individuals who have not previously been declared bankrupt or notified of the commencement of bankruptcy proceedings
  • Individuals who do not belong to organized crime groups or similar antisocial forces
  • Individuals who have an email address capable of receiving emails sent by our company
  • An individual who can prove the above facts upon request from our company

Article 4 Prohibited Acts

When using this website, we prohibit any of the following actions or actions that may be considered to be such actions. In particular, if we find any actions that violate laws and regulations, we reserve the right to report such actions.

  • Reporting false or misleading information to the Company
  • Any act of deceiving our company
  • Impersonating our company or a third party
  • Any actions not intended for use of this website
  • Any act that infringes or damages the rights, property, reputation, credibility, or privacy of our company or any third party.
  • Copying or falsifying data on this website
  • Any act that violates laws and regulations
  • Actions that go against public order and morals
  • Actions that violate internet rules and etiquette
  • Any other conduct that deviates from common sense

Article 5: Payment Method for Product Prices

We accept credit cards as a payment method for the product prices on this website.

When you purchase the service from our website, your credit card bill will show the description as .

Article 6 Refusal to receive payment for goods

We may refuse to accept payments made using credit cards that fall under or are likely to fall under any of the following:

  • Credit cards in the name of a third party other than the user (including family cards)
  • Lost or missing credit cards
  • Forged or altered credit cards
  • Credit cards that violate the terms of use with the credit card issuer
  • Credit cards that cannot verify your identity upon request by the Company

Article 7 Reservation of Coupon Issuance

For transactions that fall under the following categories, we may withhold the issuance of coupons through email until the relevant issue is resolved:

  • Transactions with users who have not provided the necessary identity verification documents or other required documents.
  • Transactions with customers who have not confirmed receipt of coupons from a previous transaction.
  • Transactions with users who are deemed to have unpaid charges from previous transactions.

Article 8 Agreement and Cancellation of Purchase and Sale Contract

A sales contract on this site is concluded based on the following two requirements:

  • The user pays the product price with the intention to purchase (hereinafter referred to as “Application”)
  • The Company’s acceptance of the User’s application after confirming it (hereinafter referred to as “Acceptance”).

If any of the following conditions apply, we may unilaterally cancel (hereinafter referred to as “cancel”) the sales contract.

  • If the contract was made with a user who does not meet the conditions set out in Article 3
  • If the contract was made with a user who engaged in prohibited acts as stipulated in Article 4
  • If the contract was made with a user who uses a credit card as set forth in Article 6

If any of the following conditions apply, the User may request cancellation of the sales contract by submitting the necessary documents specified by the Company.

  • If a return or refund is required
  • If the product you received is different from the product you ordered

However, we may refuse your request to terminate the contract if any of the following conditions apply:

  • If more than four days have passed since the delivery date
  • If there is a surplus or shortage of products or packaging at the time of shipment or delivery
  • If the item is received by someone other than the intended recipient
  • If a false or misleading statement is made at the time of the contract

Article 9 Measures against unjust enrichment

If the Company suspects that profits that should belong to the Company have actually belonged to the User, the Company may request confirmation of unjust enrichment and return of the profits to the User. If the request is not met, the Company may take legal action against the User.

Article 10 Transfer of ownership of goods

The ownership of the product will be transferred on the date of payment of the usage fee.

Article 11 Suspension of the Site

If any of the following events occur and we determine that it is difficult to operate this site normally, we may suspend the operation of this site without notice. We will notify you by email within 7 days of the suspension of operation when the operation will resume.

  • Natural or man-made disasters
  • Political upheaval or major social events
  • Disruption of lifelines

Article 12 Disclaimer

We will endeavor to maintain the accuracy of the information posted on this website and make every effort to fulfill sales contracts with users, but we cannot guarantee that these will be carried out.

Article 13 Compensation for Damages

We will compensate users for any damages incurred while using this website due to reasons attributable to our company, such as intentional or gross negligence, up to a maximum of 100,000 yen.

Furthermore, with regard to any damage suffered by the Company as a result of any of the prohibited acts set out in Article 4, the Company may take legal action and claim compensation from the user.

Article 14 Jurisdiction

In the event of a dispute between our company and a user, the court with Hong Kong Jurisdiction over our head office or branch office will be designated as the exclusive court of first instance.