If you cannot log in using your registered email address and password, please check the following:
Incorrect email address or password
All registered email addresses are in lowercase. There are many cases where the email address starts with a capital letter and you are unable to log in. If you are having trouble entering the email address, please try copying and pasting it.
If your email
address has changed, if you have forgotten the email address you registered, or if you have not received an email, we will be unable to reset your password.